We're sorry something wasn't quite right. Here's how to send it back. Returns and exchanges on eligible items are accepted within 14 days of delivery.
Start your return in 4 steps
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Log in to your account at taylormadescrubhats.com/account.
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Open the order and select "Request return."
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Once we approve it, you'll get a prepaid return label by email (U.S. returns).
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Drop your package in the mail within 14 days of approval, and you're set!
You can also start from our Make a Return page anytime.
Want a different style or fit instead?
We're happy to help you exchange! Exchanges are arranged directly with our team. Start a return request or email us at support@taylormadescrubhats.com and we'll coordinate the swap.
Shipping from outside the U.S.?
We're glad to accept international returns, but we're not able to issue a prepaid return label for addresses outside the United States. Please email support@taylormadescrubhats.com before sending anything back, and our team will provide the return address and instructions. International return shipping is arranged and paid for by the customer.
A few things to know
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Items must be new, unworn, unwashed, and unaltered.
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Custom/personalized caps, "Last-Chance" items, and gift wrap are Final Sale.
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Return shipping is on us for standard U.S. returns.
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If your item arrived damaged or incorrect, let us know within 48 hours and we'll make it right.
For full details, see our Return & Refund Policy. Questions? We're here at support@taylormadescrubhats.com.