Absolutely! You can use our form on our returns page here, though this will send the needed labels to the gifter.
If you'd like to prevent the gifter from knowing you're returning or exchanging your gift, please send your return back to this mailing address: Svaha USA, 101 Executive Drive, STE F, Sterling, VA 20166 USA. Please include a note inside your parcel that lists the order number or full name of the gifter, your full name & email address, and your mailing address for exchanges. You will be emailed a store credit gift card for refunds and sold out exchanges. We will be working on making this process easier for gift recipients in the future!
For orders placed between October 31st and December 24th, we will accept most returns and exchanges (assuming they are still in new condition) until January 31st. An order number and/or the email address of the sender is required. Please note that you will be issued store credit if a refund is requested.