Chaos Audio Help Center
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🎛️
The complete guide to getting Stratus set up for jamming 🎸
User Manual
Getting Started
• Download the Chaos Audio app
• Supported mobile devices
• Connecting to Stratus
• Stratus hardware overview
17 articles
🔊
Help center for all things effects-related
Effects
• How often do you add new plugins to Tone Shop® ?
• I have an effect I want you to add to Stratus!
• Will these effects make me a better musician?
• How many effects can I use at once?
• Can i control my effects without the chaos app?
6 articles
Frequently asked questions about Stratus features and hardware
• How do I update Stratus' firmware?
• Do I always need an internet connection to use the app/Stratus?
• Why is it called Stratus?
• Do you offer returns for Stratus?
• Can I take it apart?
13 articles
📱
Common fixes and troubleshooting
Software
• Where can I download the Chaos Audio app?
• Why can't I connect to my Stratus via the Chaos Audio app?
• Is the Chaos Audio App free?
• Do I need an internet connection for the Chaos Audio App?
• What handheld devices work with the Chaos Audio app?
5 articles
Details and answers about our accessory products
• How long are your guitar straps?
• Power Supply Specifications
• Do your cables really have a lifetime warranty?
3 articles
📦
Help center for all Chaos Audio orders
Orders
• How soon will I receive my order?
• What payment forms do you accept?
• How can I access my Chaos Audio Store account?
• Do you ship to _____?
• Can I cancel or change my order?
6 articles
⏯️
The complete guide to MIDI control over Stratus
MIDI Control
3 articles
Help center for all Chaos Audio related questions
• Who is Chaos Audio?
• Can I send you a present/gift/surprise/fan mail?
• Do you have an artist program?
Will you come to my birthday party?
• Can I visit the Chaos Audio HQ?
8 articles