Quick answer
Most Stratus orders ship within 1 business day from Nashville, TN. In the continental US, delivery is typically 2 to 5 business days after shipment, depending on the carrier and your location.
Order processing
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In-stock items: Usually ship within 1 business day.
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Preorder or backorder: Ship by the date shown on the product page and at checkout. We fulfill in the order received.
Transit estimates
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US (lower 48): 2 to 5 business days via UPS, USPS, or FedEx.
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AK, HI, APO/FPO, PO Boxes: 3 to 7 business days, usually via USPS.
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Canada and international: 6 to 14 business days, plus any customs time.
Actual timing can vary due to carrier volume, weather, or holidays.
Tracking
You will receive a tracking link by email as soon as your order ships. That page will show the most accurate, real-time ETA.
Need it by a specific date?
Expedited options may be available at checkout. If you need a hand choosing the best option, reply to this email with your ZIP or postal code and your target date.
Still have questions?
If you are reading this in an email, reply to this email and include your order number.
If you are on our website, contact us through your order confirmation email and we will help right away.