Please contact our support team before opening Stratus or attempting a repair. We can help you troubleshoot and explain the available service options.
Disassembly and warranty coverage
Our Limited Warranty states that opening or disassembling the product voids the warranty and excludes unauthorized repairs or modifications. Read the full terms for coverage, exclusions, and your applicable statutory rights.
For help with your Stratus, email support@chaosaudio.com with your order number, serial number if available, and a description of the issue.