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My tracking link isn't working/updating

Last updated on Sep 23, 2025

If your order has just been shipped please allow up to 2 business days for the tracking link to update on the shipping courier website.

If your order is in transit and the tracking is not updating, do not worry this is normal as the shipping couriers take time to update the tracking links after reaching a new shipping hub. We can assure you that your order is on the way to your location!

If you're tracking link hasn't updated in over 2-3 weeks please feel free to reach out to us via email at contact@marcozo.com and our team will look into this for you.