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My coupon/discount code is not working, what can I do?

Last updated on Jun 05, 2025

We understand how frustrating it can be when a coupon doesn’t apply. If your code isn’t working, please try the following:

  • Enter it exactly as provided
    • Copy-and-paste the code to avoid typos.
    • Make sure there are no extra spaces before or after (even one space will invalidate it).
    • Remember: codes are case-sensitive (“SAVE10” ≠ “save10”).

  • Check for expiration
    • Look in the email or promotion where you received the code to find its expiry date.
    • If today’s date is past that expiration, the code will no longer apply.

If you’ve confirmed the code is entered correctly (right case, no spaces) and it hasn’t expired, please send us a screenshot showing the code field with any error message, as well as the original email or promotion listing the expiry date. We’ll verify its status and help you complete your order right away!