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My order arrived damaged!

Samantha Jones
By Samantha Jones • Last updated on Feb 12, 2025

Oh no! If something's not quite right with your Flutterflyer, don't worry! We've got you covered. We'll happily replace any faulty or damaged products, free of charge. Just let us know within 7 days of delivery, and we'll take care of the rest. Make sure to check your order as soon as it arrives so we can make any corrections to manufacturing. And if you can, send us a photo or video of the broken product, it would help us a lot to investigate the problem and improve our product. But don't stress, we'll make it right!