My order arrived damaged!

How do I make a return?

What if my package gets lost or arrives damaged?

I want to put pictures on the panels, how do I do that and how big are the panels?

Do you send your butterflies pre-wound?

I'm interested in a FlutterBox, how does it work?

From where do your FlutterBoxes ship, and how will they arrive?

Ordering FlutterBox Kits: A Guide to Ordering FlutterBox Kits

How big are your FlutterFlyers?

What are your Flying Butterflies made out of?

Do they come already wound up and ready to fly?

My Flying Butterfly isn't working!

Can these be shipped in the mail in a greeting card?

What is your shipping policy?

How do I track my order?

Please cancel my order

Lost Orders, Shipping Errors and Late Orders

Do you ship internationally?

Do You Sell Just the Bats by Themselves?

How Do You Use the Bat Box?