Home Returns & Refunds Do you offer returns or exchanges?

Do you offer returns or exchanges?

Last updated on Sep 24, 2025

Yes, we do! At Earth’s Secret, we stand by our products with a 60-day money-back guarantee - because we genuinely want you to feel the difference.

If you're not satisfied with your first pouch or trial pack, you have two options:

1. Full Refund

We’ll refund your first pouch — no hassle, no hard feelings.

🔄 2. Free Product Exchange

Prefer to try something else instead?

We’re happy to offer a free product exchange so you can explore another supplement that may be a better fit for your needs.

📝 How to Request a Return?

Just email us at support@earthsecret.com within 60 days of delivery with:

  • Your order number

  • The product you tried

  • Whether you’d prefer a refund or an exchange

  • A short note about your experience (optional, but helpful!)

We’ll take it from there.