A repeat charge usually means Subscribe & Save was selected at checkout, which sets up recurring orders and charges on your chosen schedule. This is how you receive your subscriber pricing and regular refills, but we understand it isn't always clear at the time of purchase.
If you didn't mean to subscribe, just contact us before your next order is processed and we'll cancel future renewals for you.
A few things to keep in mind:
- Cancelling stops future renewals only. It doesn't automatically cancel or refund an order that has already been processed. If one has already gone out, you can return it under our 90-day guarantee.
- If you'd prefer to keep the subscription but need a break, we can also pause it or space out your deliveries instead.
Just reach out at help@getamalahealth.com and we'll sort it out with you.