How do I skip, reschedule, or pause my subscription?

If you'd like a break from your subscription, you have a few options, just let us know what works best for you.

Skip or reschedule your next refill

You can skip an upcoming cycle or move your next refill to a later date that suits you.

1. Contact our support team at help@getamalahealth.com with your order details.
2. Let us know the new date you'd like your next refill to ship, or that you'd like to skip the upcoming cycle entirely.
3. We'll update your subscription and send you a confirmation once it's done.

Pause your subscription

If you need a longer break, you can pause your subscription for up to 90 or 180 days, and extend an existing pause if you need more time. Nothing ships or is charged while it's paused, and it picks back up automatically when the pause ends. Just reach out and we'll set it up for you.

Note: changes must be made before your next scheduled charge date. We send a reminder email 7 days prior to your charge date with instructions on how to skip, modify, pause, or cancel.