Your refund is based on what you actually paid after any bundle discount, not the full retail price of the items. So if your order included a promotional bundle (such as Buy 2 Get 1 Free), the refund reflects the discounted amount you were charged.
A few things are also not included in a refund:
- Shipping fees you paid on the original order
- Priority or expedited shipping fees
- Return postage and customs fees on a remorse return
- Any partial refund amount you already agreed to
If your refund total doesn't look right, send us your order number and we'll be glad to review it with you.