Orders | Help Center

• How soon will I receive my order?

Our fulfillment time from order placement is about 2-5 days depending on order size, shipping destination, and inventory. If you would like to track your package please reference our help article titled Where's my order? If you have any other questions feel free to email us at support@chaosaudio.com

Last updated on Mar 25, 2025

• What payment forms do you accept?

We accept all major credit companies and PayPal (Visa, MasterCard, American Express, and Discover.) If you have any other questions feel free to email us at support@chaosaudio.com

Last updated on Mar 25, 2025

• How can I access my Chaos Audio Store account?

Your Chaos Audio Store account is accessible through our website. Head to our store at www.chaosaudio.com and click the account icon in the upper right-hand corner. Follow the listed instructions to create, log in or recover your Chaos Audio store account. If you have any other questions feel free to email us at support@chaosaudio.com

Last updated on Mar 25, 2025

• Do you ship to _____?

We currently ship everywhere in the U.S.! International shipping for new Stratus orders is coming soon! If you have any other questions feel free to email us at support@chaosaudio.com

Last updated on Mar 25, 2025

• Can I cancel or change my order?

It depends. We begin packing and processing any orders placed before 2 PM CST Mon-Fri the same day. If your package has already left our warehouse there's not much we can do. If you have any other questions feel free to email us at support@chaosaudio.com

Last updated on Mar 25, 2025

• Where's my order?

You can track your order using the USPS/UPS/FedEx tracking number included in your email receipt. For lost/stolen/unreceived orders please submit an email support ticket to support@chaosaudio.com If you have any other questions feel free to email us at support@chaosaudio.com

Last updated on Mar 26, 2025