If your tracking says "Item arrival at the collection point for pick-up," that means your package is ready to be picked up at your local post office. Please contact them as soon as possible. If the package isn’t picked up in time, it may be returned to our warehouse.
If the courier returns your package, you’ll be charged a resend fee and standard processing times will apply. If you’d rather receive a refund, we can refund your purchase minus the original shipping fee, return shipping fee, and any international return costs such as storage charges, taxes, or unpaid customs fees that Mini Katana was billed for.