Home Exchange Policy What is your exchange policy

What is your exchange policy

Last updated on Feb 12, 2026

You can exchange any eligible gold within 30 days of fulfillment of your order. Write to our Concierge Team.

Diamo provides exchanges for the same item in a different size or color once per sale. After the first exchange, the exchange policy for that sale becomes void. You may choose to upgrade your item with a top-up. Discounts cannot be applied to additional items during exchanges. One exchange per order. Please note that any made-to-order exchange items will be initiated once the return has been received.

Gift cards emitted during the exchange process are not stackable with any other running promotions