If your item arrives damaged, faulty, incorrect, or incomplete, we've got you covered at no cost to you.
- Contact our support team by email or phone within 90 days of delivery.
- Send your order number along with clear photos or a video of the item and its packaging.
- Once we've reviewed and approved your claim, we'll send a free replacement, and you won't pay any replacement shipping costs.
You don't need to return a damaged or defective item, we handle these separately from standard returns. Just reach out and we'll take care of it.