Getting Started

How to Program Your ZappyCard

How to Program Your ZappyCard Your ZappyCard arrives blank by design — you'll program it yourself using the Zappycards app. It takes about 5 minutes and points the card directly to your Google review page. Step 1: Download the Zappycards app - iOS: Zappycards on the App Store - Android: Zappycards on Google Play You can also visit zappycards.com/pages/how-to-upload-link-to-zappycard to grab the app download links. Step 2: Create an account or log in Open the app and either continue with Google or register with your email, company name, name, and phone number. If you're creating a new account, a verification code will be sent to your email — check your spam or junk folder if you don't see it in a minute. Step 3: Add a new ZappyCard On the main dashboard, tap Add New Zappycard (+). Step 4: Choose your product type Select the product you purchased: - ZC Stand — perfect for counters & desks - ZC Wallet — sleek & portable solution - ZC with QR — instant scan & connect (with printed QR code) Step 5: Activate your card For the ZC with QR version, you'll see an "Activate ZC with QR" screen with two options: - Scan QR Code — use the code printed on your card - NFC Scan — tap your card to setup For other versions, you'll go straight to finding your business. Step 6: Find your business Enter your Google Business page name or address and tap Search. If your business doesn't appear in the search results, tap "Can't find your business page? Click here" to paste your Google review link manually. See: My Business Isn't Showing in the App. Step 7: Confirm and save Once your business is selected, you'll see the Edit Card screen showing: - Product Name — you can rename it (e.g., to the location name) - Business Name - Address - Redirect Link — the Google review URL your card will point to Tap Save Changes and you're done! Anyone tapping their phone to the card will be taken directly to your Google review page. If you bought the QR version, both the NFC tap and the QR code will now point to your Google review page. Managing multiple ZappyCards The Zappycards app lets you add and manage as many cards as you need. If your business has multiple locations, just tap Add New Zappycard (+) again and program each card individually to that location's Google review page. Each card is listed on your dashboard so you can edit or delete any of them later. Having trouble? See Why Isn't My ZappyCard Working? or contact our support team.

What Is a ZappyCard and How Does It Work?

What Is a ZappyCard and How Does It Work? ZappyCards are NFC-enabled review stands, wallet cards, and service cards that help businesses collect Google reviews with a single tap. What's in the box - ZC Stand — an acrylic table stand with an embedded NFC chip (perfect for counters & desks) - ZC Wallet — a wallet-sized NFC card (sleek & portable) - ZC with QR — a service card with both an NFC chip and a printed QR code, plus a lanyard (instant scan & connect) All products come in black and the stands are made from acrylic (not metal). How the NFC technology works The NFC chip inside each ZappyCard is the same technology used by Apple Pay and Google Pay. When a customer taps their phone to the card, it redirects to your Google review page. - On iPhones (iPhone 7 and newer), NFC is always on. No setup needed. - On Android phones, NFC may need to be enabled manually in Settings > Connections > NFC. The path varies by manufacturer. - Older or budget Android phones may not have NFC hardware at all. For those customers, the ZC with QR version with its printed QR code is a great fallback. What is the Zappycards app for? The Zappycards app has one job: adding and managing your cards. You'll use it to: - Program a new card to your Google Business listing - Edit the business details on a card (rename, update redirect link, etc.) - Delete a card That's it — no analytics, no dashboards, no separate features. Just card setup and management. If your business has multiple locations, you can add multiple cards to your account and program each one to the correct location's Google review page. Is there a subscription? The physical ZappyCard is a one-time purchase. No monthly fees, ever. Your card will keep working as long as you keep it. ZappyPRO is a separate, optional product — an automated SMS service that texts your customers a review request after a service is completed. That one is subscription-based, but it's completely separate from the physical cards and the Zappycards app. What does the card point to? ZappyCards are designed for Google reviews. When a customer taps your card, they're taken to your Google review page so they can leave a review directly. Next steps - How to Program Your ZappyCard - Troubleshooting: Why Isn't My ZappyCard Working?

My Business Isn't Showing in the App

My Business Isn't Showing in the App If you're trying to set up your ZappyCard and your business doesn't appear when you search in the app, there's almost always one simple reason: Your Google Business Profile doesn't have a physical address. Our app pulls business listings directly from Google's API, which only returns results that have a physical address on file. Mobile businesses, service-area businesses, and listings without an address won't appear in the search. Option 1: Add a physical address (recommended) Even service-area businesses can add a general location to their Google Business Profile. Once added, the listing will appear in the app search within a short time. 1. Go to Google Business Profile 2. Open your business listing 3. Under Info or Location, add a physical address 4. Save, then try the Zappycards app search again Option 2: Paste your Google review link manually If you genuinely can't add a physical address (pure online business, privacy reasons, etc.), you can paste your Google review link directly into the app using the "Can't find your business page? Click here" link on the search screen. How to get your Google review link 1. Open Google on your phone and search for your business name 2. Make sure you're signed in to the Google account that manages the Business Profile 3. Tap the dropdown on your business listing 4. Select Ask for Reviews 5. Copy the link that appears How to paste it into the Zappycards app 1. On the Find your Business screen in the app, tap "Can't find your business page? Click here" 2. In the Paste your link popup, paste your copied Google review link 3. If the link starts with your business name (like BUSINESS NAME https://g.page/r/ABCDE/review), delete the business name prefix so it looks like: https://g.page/r/ABCDE/review 4. Tap Use this link 5. Continue the setup to scan your card Other reasons your business might not appear - Very new Google Business Profile — listings can take a few days to appear in Google's API - Unverified listing — make sure your listing is verified on Google - Name spelled differently — try searching with the exact name on your Google profile, or with your city/address If you've tried everything above and your verified, address-complete business still doesn't appear, please contact our support team with a link to your Google Business Profile so we can investigate.