Home General Want to Return an Order? Here’s How It Works

Want to Return an Order? Here’s How It Works

By Priyanshu B • Last updated on Apr 06, 2025

We totally understand — sometimes the product just doesn’t feel like the right fit, and that’s okay! We offer easy returns for customers who wish to return an item due to personal preference (e.g., don't like the fit, color, or style).

📦 Return Policy for Preference-Based Returns:

  • Returns must be initiated within 15 days of delivery

  • A return fee of ₹60 will be deducted from your refund

  • Product must be unused, unwashed, and in original packaging with tags intact

🚚 How to Return:

You have two convenient options:

1. Pickup by Us

We’ll arrange a pickup from your address. The ₹60 fee will be deducted from your refund after we receive and inspect the item.

2. Self-Return via Courier/Post

You may also send the product back to us yourself. Ship it to:

TrendFusion Returns
RZC-3/25, Mahavir Enclave Part-1,
Palam, New Delhi – 110045
Email: support@trndfusion.com

💳 Refund Details:

  • Prepaid Orders: Refunds will be credited to your original mode of payment (UPI, Card, etc.)

  • Cash on Delivery (COD) Orders: Refunds will be issued as a TrendFusion Gift Card, which you can use on your next purchase

⏱️ Refund Timeline:

  • We’ll process your refund within 48 hours after receiving and inspecting the returned item

  • It may take up to 7 business days for the refund to reflect in your account (depending on your bank/payment provider)

📩 How to Request a Return:

Just email us at support@trndfusion.com with:

  • Your Order ID

  • Registered mobile number or email

  • A short note stating you'd like to return the item due to personal preference

Thank you for shopping with TrendFusion!
We’re always here to make sure you have the best experience possible. 🙌