We’re really sorry to hear that! At TrendFusion, we care deeply about quality and accuracy — and we’ll make sure to fix any issues with your order quickly and fairly.
📦 What Qualifies for a Refund or Replacement?
You’re eligible if you received:
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A damaged product
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A defective item
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A wrong item, size, or design
📸 What You Need to Do:
To be eligible for a refund or replacement, please:
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Take clear photos of the item showing the damage/defect/wrong item
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Email us within 48 hours of delivery
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Once verified, send the item back to us (we’ll arrange pickup or you can ship it)
⚠️ Please note: The refund or replacement will only be processed after we receive the returned item and verify its condition.
🚚 Return Process Options:
1. We Arrange a Pickup
We’ll schedule a pickup from your address at no extra cost for issues due to damage, defects, or wrong items.
2. Return It Yourself
If preferred, you can return the item via courier to:
TrndFusion Returns
RZC-3/25, Mahavir Enclave Part-1,
Palam, New Delhi – 110045
Email: support@trndfusion.com
💳 Refund & Replacement Timeline:
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Once we receive the returned item, we’ll verify and process your refund or replacement within 48 hours
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Refunds for prepaid orders will be sent to the original payment method
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Refunds for COD orders will be issued as a TrendFusion Gift Card
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It may take up to 7 business days for the refund to reflect in your account
📩 How to Start the Process:
Email us at support@trndfusion.com with:
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Your Order ID
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Registered mobile number or email
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Clear photos of the issue
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A short description of the problem
Thank you for your patience and support.
We're committed to giving you the best service possible at TrnedFusion! 💬