Our best advice for troubleshooting is:
1. Check your connection to Stratus® in the Chaos Audio mobile app if your pedal is not functioning as intended.
2. Restart Stratus and see if the issue is resolved.
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Unplug Stratus from power
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Wait at least 10 seconds
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Plug Stratus back in
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Make sure your pedal's firmware is up to date using the Stratus Update Tool.
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Make sure your Chaos Audio mobile app is up to date.
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Reach out to us at support@chaosaudio.com. We'll help you resolve your issue.
If you have any other questions, please email us at support@chaosaudio.com