We offer multiple payment methods. We accept iDeal, Bancontact, Klarna, Credit/Debit Card, PayPal, and Riverty, Scalapay and some other payment methods in different regions
Yes! Within 4 hours: We will not charge any extra fees. After 4 hours, shipping and payment fees will be applied. We operate internationally and incur costs within 4 hours to get your package to you as quickly as possible. Additionally, if you ordered with Klarna, it brings additional costs for us that we do not recover from Klarna. These costs will also be calculated, depending on the order amount. Packages that are refused upon delivery will incur a fee of €15 for shipping and payment costs.
Yes, we do! If you sign up for our newsletter at the bottom of the page, you'll receive a €5 standard discount. This discount is also valid on sale items.
At SneakerAsk, we strive to ensure that every order reaches you in perfect condition. If your order has been lost during transit, please contact our customer service team via our contact form on the website, including your order number and all relevant details and we will try to solve it for you.
Yes, you can! If you'd like a different size or sneaker, we can make the change for you within the existing order. We do not recommend placing a new order, as canceling the old order may incur additional costs.