Hi, how can we help?

Search for the articles here or browse the categories below.

Featured Articles

Would you like to get in contact with us?
What is your delivery time?
How do I make a return?
What is the status of my order?
What are the returning costs?
How long does it take for my return to be processed?

Returns & Refunds

What are the returning costs?
How do I make a return?
Can I return SALE products?
What is your return policy?
How long does it take for my return to be processed?
8 articles

Shipping

What is your delivery time?
What if I have an order with express and standard delivery?
What are the shipping costs?
My order shows as delivered, but I haven't received anything?
Can I change my delivery address?
8 articles

Authenticity

Are all your sneakers authentic?
Are all the sneakers unworn?
How can you offer all those sold-out sneakers?
Are the sneakers delivered in the original box?
I placed an order but didn’t receive a confirmation email?
5 articles

Orders

What payment methods do you offer?
Can I cancel my order and how?
Do you have discount codes?
What if my package gets lost?
I want to change my order
5 articles

Who is SneakerAsk

Who are we?
Are you registered with the Chamber of Commerce (KVK)?
Do you have a physical store?
Can I sell on SneakerAsk?
4 articles

Order Status

What is the status of my order?
1 article

Contact

Contact SneakerAsk
Would you like to get in contact with us?
1 article

Black Friday

Info of our black friday
Please note that because of black friday there is a delay in shipments
1 article