How to Send Your Pen to the Pen Hospital

Every PenGems pen comes with free lifetime repairs through the Pen Hospital.

To get started, visit: pengems.com/pages/pen-hospital

You'll find everything you need there.

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How do I open and close my pen? The refill sticks out of the pen when it is closed. Where can I buy refills for my pens? Where can I report counterfeits? Can I get a different style of ink cartridge for my free refill?