We take great care to ensure that your order arrives in perfect condition. However, if an item arrives damaged or broken, we’re here to help make things right.
Reporting a Broken or Damaged Item
Please contact us immediately if you receive a damaged or broken item. To expedite the process, send us an email including the following:
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A description of the issue
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Photos and videos showing the damage
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Your order number
Once we receive and verify your report, we will arrange for a replacement item to be shipped out as quickly as possible.
Returning the Damaged Item
There is no need to return the damaged item unless we specifically request it. We will provide instructions if a return is necessary.
We apologize for any inconvenience and appreciate your understanding. Your satisfaction is our priority, and we’re here to make sure you have a positive experience.
Need Assistance?
If you have any questions about your order or would like more details, we’re here to help! Feel free to reach out to us here, and a member of our team will be glad to assist you.