🛠️ Damaged or Defective Product? We're Here to Help!
If you receive a damaged product, please contact us within 7 days of the delivery date.
📩 Contact us by email (you can simply reply to your order email or this conversation).
To help us process your request quickly, please include the following details in your email:
📧 Email Format:
Subject line: Damaged or Defective Product
Order No.: [Your Order Number]
Full Name: [Your Full Name]
Description: Briefly describe the issue
Attachment: Photo or (preferably) a video of the damaged item
Contact Email Address: [Your active email]
Once we receive your complete details, we’ll issue a replacement right away.
Thank you for your cooperation!