Having technical problems checking out? From our experience, checkout problems are typically related to the web browser being used. So if you’re having some technical difficulties, the first step is to upgrade to the latest version of one of the following browsers:
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Google Chrome
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Mozilla Firefox
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Apple Safari
Note: We do not recommend using Internet Explorer or Microsoft Edge at this time, as it tends to clash with the HTML5 and JavaScript behaviors used by our site.
If you’re still having issues after using a different browser and upgrading to the latest version, try a few of these steps:
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Access our site using your browser’s safe/incognito mode.
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Clear your browser’s cache and cookies.
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Disable any add-ons or extensions that might be running.
If you need some help performing any of the troubleshooting steps above, contact us directly here.