If you're not home when your Australia Post delivery arrives, the driver will typically leave a "Sorry We Missed You" card or send you a notification via email or SMS. This notification will include instructions on how to collect your parcel, usually from a nearby Post Office or by using a parcel locker if available.
Note: Insure you have provided the correct e-mail and mobile number to receive the notifications
Here's a more detailed breakdown:
- Notification:
The driver will leave a notification card at your door or in your letterbox, or send you an email or SMS notification.
- Collection:
The notification will provide details on where and when you can collect your parcel, which may be from a local Post Office or a parcel locker.
- Authority to Leave:
If you have granted Australia Post authority to leave your parcel in a safe place, they may leave it there instead of taking it to a Post Office. In this case, they will also scan the parcel and take a photo of its location, along with a notification card indicating where it was left.