To apply credits:
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Sign in to your Italic account
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Avoid express checkout options (Shop Pay, PayPal, Google Pay) as these skip the sign-in step
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Proceed through checkout
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Your available credits will automatically appear as a payment option
What you'll see: If you're not signed in, credits won't appear. After signing in, you'll see your balance displayed as a payment method.
If your credits don't show up or you're having trouble applying them, contact us at hello@italic.com.