In cases where your order hasn't arrived within the expected timeframe, please get in touch with customer service. Sometimes a package is marked as delivered by the carrier but will not be delivered until the following day. If your package has not arrived after a day or two from being marked as delivered, please reach out to us and we will assist you with further actions. Delays may occur for various reasons, and we will work diligently to connect with the provider handling the shipment.
We highly recommend opting into purchasing the available Navidium Shipping Protection as this will cover any lost, stolen or damaged shipments.