At Imperfects, we strive to offer competitive pricing and regular promotions to provide value to our customers. However, we do not apply sale prices or promotional discounts retroactively to purchases made before the start of a sale or promotional event.
Details:
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Sale and Promotional Events: All sale prices and promotional discounts are valid only during the specified dates and times of the promotion. These dates and times are clearly communicated through our marketing channels, including our website, email newsletters, and social media.
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Purchases Made Prior to Sales: Purchases made before the start of a sale or promotional event are not eligible for adjustments to reflect the sale prices or discounts. This policy ensures fairness and consistency for all customers.
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Returns and Exchanges: If you choose to return an item purchased before a sale and repurchase it at the sale price, please be aware that the return will be processed according to our standard return policy. The new purchase will be subject to current stock availability and sale terms.
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Customer Inquiries: We value our customers and understand that questions about pricing and promotions may arise. Our customer service team is available to address any inquiries and provide clarification on this policy.
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Exceptions: There are no exceptions to this policy. All requests for retroactive application of sale prices will be respectfully declined.