Shipping & Delivery | Help & FAQ

How can I track my order?

You can track your order by entering your order number or tracking number from DHL, USPS, UPS, or FedEx here. If your order contains only stickers, we do not provide tracking information as they are shipped via an envelope. If you do not receive your order within 2 weeks of placing it, please reach out to orders@setapartsupply.com, and we will be here to help. All other orders will ship within 48 hours of being placed, and you will receive a shipping confirmation in your email on file with the tracking information.

Last updated on Apr 23, 2026

How long does shipping take?

Current Processing & Shipping Times Processing Times: - Standard Orders: 1-2 business days - 2-Day Air Orders: 24 hours or less Important Details: 1. The checkout shipping estimate shows transit time only, not processing time 2. UPS, FedEx, DHL, and USPS are experiencing high volume delays 3. International orders may face additional customs and duty delays For 2-Day Air service, select this option during checkout to receive priority processing. Guaranteed delivery dates apply only when: - Shipping address is correct - No weather disruptions occur - No carrier delays happen - Package is shipping within the US

Last updated on Apr 23, 2026

How much does shipping cost?

Standard shipping on all orders shipping within the U.S. is $6-$8 depending on weight, but we do offer free shipping on all USA orders over $150. Please note some bigger items like Canvas prints, Area Rugs and other bigger items will be a little bit more for shipping because they are a little bit heavier or awkward in size. International shipping from our fulfillment center is $7-40 depending on weight, with free shipping on orders over $200! Just a reminder, standard shipping for U.S. orders is 1-9 business days, and international shipping is from 4-14 business days. Business Days are only Monday through Friday. The above times do not include the 24-48 hours it takes for our warehouse to process and pack your order once it is received.

Last updated on Apr 23, 2026

I’m seeing my package was returned to sender! What can I do to fix this?

While we are not responsible for customers entering an incorrect address, we can ship your package to the correct mailing address or refund your order (you will only be charged for the shipping cost). Please contact orders@setapartsupply.com with your order number and correct shipping address, and we will be able to assist.

Last updated on Apr 23, 2026

My package tracking is showing that it has been delivered, but I have not received it. What can I do?

Sometimes FedEx, USPS and UPS mark packages as delivered a day or two before they are. If you’ve waited two days, please read below. Please verify that your current mailing address is the address on the order confirmation email you received. We also recommend that you check with other members of your household to see if anyone may have put your package aside. This happens a lot! If you live in an apartment complex, we recommend that you contact your rental office to see if they are holding your package there. Some packages won’t fit in your mailbox so carriers will often leave packages at a manager’s office for safekeeping. Consider calling your local post office with your tracking number and ask them if they can assist you further. Sometimes they have more information than what we can see online. They may even have your package on hold for you. If they have a postmaster at your local post office, ask to speak with them first. If you are still unable to locate your package, please reach out to orders@setapartsupply.com with your order number and shipping address, and we will be here to help.

Last updated on Apr 23, 2026