Home Using Commslayer How to disconnect WhatsApp from Commslayer

How to disconnect WhatsApp from Commslayer

Last updated on Mar 05, 2026

If you want to disconnect your WhatsApp number from Commslayer, you'll need to remove Commslayer's partner access from Meta Business Suite. This doesn't delete your WhatsApp Business account, it just revokes Commslayer's ability to send and receive messages on your behalf.

Steps

  1. Go to Meta Business Suite and open Settings (the gear icon in the bottom-left).

  2. Under Accounts, click WhatsApp accounts.

  3. Click the Partners tab.

  4. Find Commslayer Inc under Partners with full control, then click Manage.

  5. Remove Commslayer's access.

Once removed, your WhatsApp inbox in Commslayer will stop receiving new messages.

What happens next

  • Existing conversations in Commslayer remain accessible, nothing is deleted.

  • If you want to reconnect later, you'll need to go through the WhatsApp setup flow again in Commslayer.

  • If you're disconnecting because something isn't working as expected, contact us at karri@commslayer.com