Home Migrating data from other helpdesks From Zendesk to Commslayer

From Zendesk to Commslayer

Last updated on Feb 24, 2026

Moving from Zendesk? Easy.

Our migration tool brings over your Zendesk data:

  • Ticket history

  • Contacts

  • Tags

Here's how to do it:

  1. Log into your Zendesk account

  2. Go to Admin Center → Apps and integrations → APIs → API tokens

  3. Make sure Token Access is enabled

  4. Click "Add API token" and copy the token

  5. In Commslayer, head to Settings → Account settings → Zendesk importer

  6. Enter your Zendesk subdomain, email, and API token

  7. Hit "Start Import"

Migration usually takes about an hour depending on your data size. Go grab a coffee — you've earned it! ☕

Need help? Email karri@commslayer.com

Note: Your Zendesk account stays completely untouched during the migration, so you can keep working while we do our thing.