Why can’t I apply my voucher at checkout?

Please note only 1 discount can be applied to an order and each discount has a minimum spend. Please view the voucher in your account for the individual terms and conditions.

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How do I apply my discount voucher at checkout? Why can you only redeem 1,000 points? How do I create a discount voucher? Where can I find my rewards? Why haven’t I received my voucher?