Q: What are the benefits of joining the Mystery Sword Club?
A: Exclusive Sword Club Member Perks include:
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VIP Access: Be the first to know about exclusive deals and new drops, and enjoy personalized customer service.
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First Order Bonus: Receive a free cleaning kit and a sleek three-sword stand with your first box.
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Mystery Gifts: The longer you subscribe, the more surprises you'll receive.
Q: What is included in the first kit?
A: The first kit includes:
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A 3-sword stand
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A cleaning kit
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A sword
Q: Are there any special perks or promotional items?
A: Yes, during your birthday month, you'll receive a special gift. We may also include other promotional items and special gifts throughout your subscription.
Q: Are there any discounts available?
A: No, Mystery Sword Club orders are not eligible for discounts and can not be combined with promotional codes.
Q: Where do you ship?
A: We are currently shipping within the USA only.
Q: How do I update my shipping address?
A: Notify us of any address changes 2 business days before your order ships.
Q: Can I return or exchange an item?
A: No, all sales are final. If you believe your item arrived damaged or defective, please email our customer success team at support@minikatana.com.
Q: How can I cancel my monthly subscription?
A: You can cancel your monthly subscription by logging into your Mini Katana account. If you forget to cancel and contact us, we will cancel it for you if the order hasn't been processed yet. If the order has already been processed, your current month's box will still be shipped, and the cancellation will take effect next month.
Q: Can I cancel my 3 or 6-month prepaid subscription early?
A: You can stop your subscription from renewing for another 3 or 6 months, but we don’t offer refunds for unused months on prepaid plans. Once we’ve sent out your first box, cancellations or refunds aren’t possible. Prepaid plans are paid upfront and come with a bigger discount compared to monthly subscriptions.