Our support team operates Monday – Thursday during AEST business hours, so we won't be able to respond to emails outside of those times.
That said, this help centre is available 24/7 — most common questions about sizing, shipping, warranty claims, and exchanges are answered here so you don't have to wait.
If your question isn't covered, send us an email at support@etrnl.com.au and we'll get back to you on the next business day.