Home Technical Support Message Reflection Troubleshooting 🙋‍♀️

Message Reflection Troubleshooting 🙋‍♀️

By Eroselle Jewelry • Last updated on Dec 06, 2024

Light Source Guide

  • Use phone flashlight for brightest results

  • Bright LED lights work well

  • Natural sunlight shows message clearly

  • Avoid dim or diffused lighting

  • Keep light source steady

Perfect Viewing Angle

  • Hold ring at 45-degree angle

  • Position light directly behind ring

  • Keep ring parallel to surface

  • Maintain steady hand

  • Adjust angle slightly if needed

Optimal Distance

  • Hold ring 10-15cm from wall

  • Keep consistent distance

  • Move closer for sharper projection

  • Step back if image appears blurry

  • Find sweet spot for clearest message

Best Projection Surfaces

  • Light-colored walls work best

  • Flat, smooth surfaces recommended

  • White paper works well

  • Avoid textured surfaces

  • Keep projection area clean

Troubleshooting Tips

  • If message appears distorted, gently squeeze sides toward middle

  • Never adjust upper mirror section

  • Check for fingerprints on projection surface

  • Clean ring gently with soft cloth

  • Contact support if message remains unclear