You will have the option to cancel your order within your confirmation email. You may also log into your account. For other issues concerning your order contact our customer service team at info@elevatepet.com. Please include your order number and the reason for cancellation in your message.
Orders can only be canceled before they have been dispatched. Orders ship that day unless placed after 3PM MST. If your order has already been shipped, please refer to our return policy for further instructions.