Pre-Orders

What is a pre-order or backorder item?

If an item is listed as a preorder or backorder item, this means that we don’t have it from our manufacturer yet, but it is available for sale. *The product page will let you know when the item is expected to arrive at our warehouse. As soon as we get the product in stock, we will ship it out to you! Please note that while backorder items are normally included in sales/discount codes, pre-order items never are, unless we are holding a special pre-order sale. *The expected arrival dates that are given are estimations, as delays may occur.

I purchased a preorder item! Can I include non-preorders in this purchase as well?

You certainly can! Please note that as of October 1st, 2021, we can no longer afford to separately ship out the non-preorder items before the preorder items are stocked. Your in-stock items will ship out together when the preorder item comes in. If you need your in-stock items sooner, we recommend you place a second order or reach out!

What is your Pre-Order shipping policy?

As of October 1st, 2021, we've had to make changes on how preorders are shipped out if the order contains both preorders and non-preorders. In the past, we were able to split the shipping of these orders, meaning we'd ship out the non-preorder items while waiting for the preorders to be stocked. During covid, shipping charges significantly increased, and they continue to rise a few times a year. With this in mind, while it was feasible to split shipments in the past, we can no longer accommodate this. If you need the non-preorder items soon, we recommend placing two separate orders. Thank you for your understanding!