SavedBy will send you an email confirmation once you have placed an order in our store that includes their SavedBy Package Protection. Keep your eye out for it!
You can file a quick claim for your order here, and someone from their team will get back to you shortly: https://savedby.io/file-a-claim
If you have any questions for their team, or have already filed a claim, they will email you directly with any questions, updates, and resolutions. Their email address is support@savedby.io for general questions.