Home Return & Exchanges Return & Exchange Process

Return & Exchange Process

Last updated on Jun 12, 2026

How to Complete Your Return

  1. Start The Claim: To begin your order return, contact us here with your order number and contact information.

  2. Quality Check: Send a quick photo showing the tags are still attached and the item is unused. No items will be approved for return without clear images.

  3. Ship It Back: Once approved, post the item back to us. We recommend using a tracked service—we can’t refund a package that goes MIA.

  4. Refund Processed: Once we verify the item is "Gate-Ready," your refund will be issued within 3–5 business days.