What should I do if my order hasn't moved in the tracking system?

If your order seems stuck with no updates in the tracking info, let me know! I'll reship your package right away and give you a new tracking number. If you end up with two shipments, please refuse one of them.

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What should I do if my shipped order has not moved? What should I do if my order appears not to have shipped yet? What if there is a mix-up with my order and I receive the wrong items? My package is lost or wasn't delivered. I placed more than one order. Can you combine them?