Once you’ve placed an order with us, there is a 24-hour window in which you can request changes. During this time, you can adjust product specifications, colors, or quantities to better fit your needs.
Steps to Modify Your Order
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Contact Us: To request modifications, complete the contact form on our Contact Us page within 24 hours of placing your order. Be sure to include the following details:
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Your order number
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The specific changes you’d like to make to your order
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Confirmation: After receiving your request, our team will review the details to confirm if the changes can be made. We’ll notify you by email regarding the status of your modification request.
Note: After the 24-hour window, your order enters the production phase, and changes may no longer be possible due to the custom nature of our products.
Important Considerations
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Custom Orders: Orders that include custom items, such as doors, drawer fronts, or panels, are crafted specifically for you. Once production begins, these items cannot be modified or canceled.
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Processing Time: Depending on the nature of the requested changes, there may be an impact on the estimated shipping time. Our team will keep you informed of any adjustments to the delivery timeline as necessary.
Need Assistance?
If you have any questions about modifying your order or need further details, we’re here to help! Feel free to reach out to us here, and a member of our team will be glad to assist you.