Payment

Payment & Security at Mentastore

Payment & Security at Mentastore What payment methods do you offer? You can pay with, among others: - iDEAL - iDEAL in 3 instalments - Credit card - PayPal - Riverty - EPS - KBC/CBC - Bancontact - Belfius - Przelewy24 - Satispay - MB Way - Bancomat Pay Availability may vary by country. You'll always see the available options at checkout. Is paying safe? Yes. Payments are processed through secure connections (SSL) and recognised payment providers. Mentastore does not see or store your full payment details. Payment issues? Try again or choose a different payment method. Still not working? Contact us with your order number.

Buy now, pay later: reminder after return

Buy now, pay later: reminder after return Why am I still receiving a reminder? This can happen if your return has not yet been fully processed. What can you do now? 1. Check whether your return has been delivered (tracking/drop-off receipt) 2. Wait for processing (after receipt and inspection, we process the refund within 5 business days) 3. Still receiving reminders? Contact us Include this when emailing us - Your order number - Proof of drop-off or tracking - (optional) Invoice or reference number We'll look into it straight away.