General

How can I contact Mentastore?

How can I contact Mentastore? You can reach us by email. Reply to your order confirmation or send a message to support@mentastore.com. Response time We aim to respond as quickly as possible on business days. In most cases, you'll receive a reply within 24 hours. During busy periods, this may take a little longer. Tip for faster help Always include your order number in your message. This allows us to help you faster and more efficiently.

Mentastore Store Information

Mentastore Store Information Do you have a physical store? Yes. Mentastore has a physical store in the city centre of Tilburg. Where are you located? Heuvelstraat 92 5038 AH Tilburg Netherlands What are your opening hours? - Monday: 12:00 – 18:00 - Tuesday: 11:00 – 18:00 - Wednesday: 11:00 – 18:00 - Thursday: 11:00 – 21:00 - Friday: 11:00 – 18:00 - Saturday: 11:00 – 17:30 Do you sell gift cards? Yes. - Physical gift cards: available in-store - Digital gift cards: available online Can I reserve a product in-store? We don't offer classic reservations. Want to make sure you get an item? Place an order on our website. If in-store pickup is available, you can select that option at checkout. Questions? Feel free to contact us if you'd like to know anything about the store or stock.

Is Mentastore officially registered?

Is Mentastore officially registered? Yes. Mentastore is an officially registered company in the Netherlands. Company details Mentastore Heuvelstraat 92 5038 AH Tilburg Netherlands Chamber of Commerce number: 90300025 Why do you ask? We understand that customers want certainty when purchasing exclusive sneakers. That's why we are transparent about our company details. Questions? Feel free to contact us if you'd like to know more.