Order Tracking

What happens if I can't track my order?

If you're unable to track your order or can't find your order number, please contact our customer service team and provide the name and e-mail you used to place the order Our support e-mail is support@justcalendars.com.au

When can I start tracking my order after it's placed?

As soon as your order has been dispatched, we’ll send you a shipping confirmation email with your tracking link included. This link lets you follow your parcel every step of the way—from our warehouse to your doorstep. Can't find the Email? No worries! If you can’t find your confirmation email, it may have landed in your spam or promotions folder, so be sure to check there first. Still missing? You can also use our automated chat assistant on the website. It’s available 24/7 and can quickly help you: - Locate your order - Find your dispatch and tracking details - Check for any delivery delays Just click on the chat icon at the bottom of our website and follow the prompts—it’s the fastest way to get the info you need.

How Do I Track My Order?

How to Track Your Just Calendars Order We make it easy to see where your calendar is. Choose any of these three methods: 1. Check Your Dispatch Email - Look for the “Your Order Has Been Dispatched” email. - Click the “Track Your Order” button to view real-time courier updates. 2. Use Our Tracking Page - Go to: https://justcalendars.com.au/pages/track-your-order - Enter your Order Number and email used at checkout. - Click “Track My Order” to see its current status. 3. Ask Our Chatbot - Click the chat bubble at the bottom-right of our site. - Type “Track order #12345” (using your order number). - The bot will show you your latest tracking info or connect you with support. If you can’t find your dispatch email or need extra help, try the tracking page or ask our chatbot—whichever is easiest. Happy tracking!

Track my order

To track your order, please press here and provide your order details. Note: If your order was placed over 2 days ago and hasn't been shipped yet, it is probably a pre-order. We display a pre-order button for such items along with messages about the delivery estimate above and below the button, as shown in the screenshot below. Additionally, we send a reminder email one day after your order, so please check your inbox. To review our pre-order policy, click here.