Spam Management in Commslayer
How to manage the spam messages in Commslayer
Managing spam effectively helps you maintain a clean inbox and focus only on relevant communications. Since email comes
through your own email provider, Commslayer can't really delete these messages. Alternatively, there are two main
approaches depending on what information you have about the spam messages.
Case 1: When you know the exact email address or domain
If you already know the sender’s email address or domain that should be treated as spam, you can automate the process to
close these emails automatically.
Steps:
1. Go to Settings > Automations > Add Automation Rule.
1. Identify the most common spam email address or domain you receive in your inbox.
2. Add this address or domain as a condition in your automation rule.
3. Set the action to automatically close the email.
This ensures that any future emails from that address or domain will be handled without manual effort.
Case 2: When you only know the typical content of the spam messages
If the spam cannot be identified by sender address or domain, you can use the Spam Auto-label tool to filter it based on
content.
Note: this feature is available only for the basic and plus plans
Steps:
1. Go to Settings > Labels.
2. Enable Auto-labels > Add auto-label
3. In the Prompt field, describe the type of emails that should be automatically labeled as spam (e.g., "emails
offering fake giveaways" or "messages containing cryptocurrency scams").
4. Save your settings.
Once enabled, Commslayer’s AI will recognize similar spam patterns and automatically label these emails, making them
easy to review or ignore.
✅ Tip: For best results, combine both methods—use automation rules for known addresses and auto-labeling for
content-based spam—to keep your inbox completely organized.
Troubleshooting
Sometimes, legitimate emails may be incorrectly flagged as spam. Here’s how to handle these situations:
- Review your automation rules:
Check if the sender’s email or domain has been mistakenly included in the conditions. Remove or update the rule if
necessary.
- Refine your spam prompt:
In the Spam Auto-label tool, adjust your prompt to be more specific. For example, instead of “emails about
promotions,” you could specify “emails about cryptocurrency promotions from unknown senders.”
- Whitelist important senders:
Add trusted contacts or domains to a safe list within your settings to ensure they are never flagged as spam.
By fine-tuning your rules and prompts, you can keep your inbox spam-free without missing important communications.