Home Using Commslayer How do I mark a ticket as spam?

How do I mark a ticket as spam?

Last updated on Apr 06, 2026

Commslayer has a built-in Mark as spam action available directly from the conversation list.

Mark a ticket as spam

  1. In your inbox, right-click the conversation you want to mark as spam.

  2. Select Mark as spam from the context menu.

The conversation is immediately resolved and the contact is blocked.

Unblock a contact

If you marked someone as spam by mistake, you can unblock them in two ways:

From the spam folder:

  1. Go to spam folder.

  2. Open the conversation.

  3. Click Unblock to restore the contact.

From Settings:

  1. Go to Settings > Blocklist.

  2. Find the contact and remove them from the list.