In a couple of countries like the Philippines, conversations in Commslayer may take a bit longer to load and in some cases not load at all. When this happens, we suggest 2 things:
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Getting a VPN: this would be the most longer term solution since you only have to set up once.
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Flushing socket pools in Chrome and restarting your computer: copy pasting the following URL in Chrome to open settings and click "Flush sockets pools" chrome://net-internals/#sockets.